One way new technological advancements are helping businesses grow is through customer relationship management (CRM) systems. These CRM systems allow you to align the workflow and data of various departments for easier follow-up on a customer’s purchase journey. You can…
Many small businesses are turning to third-party providers for their customer support services. These companies specialize in these functions and can offer higher quality than a small business can achieve on its own.
When it comes to social media marketing, there are a lot of mistakes that many small businesses make. Some of these mistakes can even lead to your company being banned from using a particular social network.
How can you make your small business run better? You can be sure that out of the 30 million businesses in the U.S., the vast majority of business owners ask themselves this question every single day. It’s no longer enough…
The point of having and running a POS system saves time and money, but a lot of businesses that just get one without taking the time to look into it are not fulfilling their system’s full potential. Increasing ROI and improving…
OK, so you’ve attracted a shopper, converted them into a buyer and their purchase is on its way. What you do next could determine whether this is a one-shot deal or you’re on your way to an ongoing relationship with…
One of the worst mistakes you can make in business is failing to recognize the factors that are holding back your growth. You may be under the impression that things are going fine and choose to continue with business as…
