Review of Pantech Impact


Today for review I’ve got another phone from Pantech for AT&T called the Impact. This phone is very unique and I’ve grown fond of it, it’s a candy bar style phone but with a twist, it opens sideways to reveal a full QWERTY keyboard. The front of the Impact looks rather plain until you press a button and then the display lights up along with the number buttons which are touch sensitive. Call quality is decent, battery life though isn’t that great, and the camera is rather poor for being a 2mp camera. So read on to learn more…

So we’ll start off with the video unboxing then continue on:

Nothing much comes with the phone, just a charger and some documentation.

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let me start off with personally i like the design of the phone, especially how the front buttons appear and are touch sensitive.


The Impact resembles a candy bar form factor, but it’s really a flip phone, sort of, it opens to reveal a full QWERTY keyboard with display inside. There’s a navigation pad on the right side, on the top below the screen you’ll find five buttons for camera call, power, select and two buttons that correspond to selections on the screen.

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Using the keyboard is fine, it works well though the buttons do feel a bit small, or maybe they’re just too close together, I’m sure which it is or maybe it’s combination of both.

On the back of the phone you’ll find a 2mp camera that actually sticks out farther than the rest of the phone. This placement isn’t that good really as when you put the phone down it touches first and you can easily damage the camera.

impact4 impact5

Speaking of the back of the phone, removing the cover reveals the battery and sim card slot.


On the phone you’ll find a few ports and buttons but not many.  The right side has a hold button and volume, while the top has USB/headphone port, the bottom is where you’ll find the microSD slot.

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Experience an Impact new from Pantech.

These days your phone should reflect your character. Impact is thin, less than 1″, with a high-gloss blackout faceplate. Turn it on to find it is really a touchpad outfitted with music player controls plus standard numeric keys and LCD screen. Open up the clamshell design, and a full QWERTY keypad with shortcut keys is at your fingertips. Impact has one-touch access for IM, text, email, and multitasking to easily switch from app to app. A 2.6″ widescreen LCD, flanked by two speakers for enhanced sound experience, is perfect for browsing the Web, taking pictures or video, and playing games ? all to keep you connected to your world. It stands out in the crowd. It’s always there for you. Impact is your digital BFF!

– Integrated 2.0MP CMOS Camera
– Resolution up to 1600 x 1200
– Self-Timer Function (5 or 10 seconds)
– Mpeg4 Video Recording/Playing up to 15f/s (Qvga size)
– Video Share: share a live or recorded§ video during a call†
– Customizable Resolution,1 Brightness1, White Balance1, Color Effects1, Quality1, Self-Timer1

Tech Specs:
– Frequency: GPRS/EDGE Quad-Band, UMTS/HSDPA Dual-Band
– Dimensions: 4.19″ (H) x 2.04″ (W) x 0.7″ (D)
– Weight: 4.49 oz. (with standard battery)
– Display: 2.6″ ? 260K TFT LCD, 400 x 240 Resolution
– Battery Type: Standard Lithium-Ion (Li-Ion)
– Talk Time: Up to 5 Hours*
– Standby Time: Up to 14 Days*
– HAC Hearing Aid Compatible (M3/T3-Rating)

* Certain features may use more power and cause actual standby and talk time to vary.

Price from AT&T:
No Commitment Pricing: $239.99
2-yr Contract Price: $89.99
Online Discount: – $50.00
Total Due Today: $39.99

I mentioned about how the front of the Impact is touch sensitive and lights up, here’s a couple shots:

impact17 impact50 impact16

Since we see a battery icon up there, let me touch on that, I didn’t quite get the rated battery life, after about five days I needed to charge it again. I made a few calls yes, and browsed the web a bit and did use Bluetooth, but i didn’t use it all that much really.

Call quality is very good on AT&T and the Impact, I had no issues there either. Calls were clear and crisp, and I had very good signal strength anywhere I went.

It does have Bluetooth and I had no issues with it.

Sadly the display is not a touch screen, it would be nice if it was though..


Here’s the Menu:


Here’s the individual sections:

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In email you’ve got several choices there or you can pick one that’s not on the list.


The Yellow Pages is included, but personally I see no need for it as I use the internet as the Yellow Pages.. Just Google it..

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The internet browser start off with selections for local, web and popular, and they use Yahoo..

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The browser is actually fairly fast, and it has a feature where you can move a transparent box around the screen to select what you want to magnify.

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The left button below the screen is for shortcuts when you’re on the home screen, there are several pre-sets, but you can assign others.

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There a few games, but as one might expect, they’re trials so they really don’t count for much in my opinion..

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There’s an IM client as well, it’s useful I guess if you’re into all of that:


There’s also videos too that you can access:

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The camera is like the other Pantech phones, it does have many options for white balance, effects, self-timer, and picture size along with a few more under the advanced tab..

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It is a 2mp camera and I was expecting good quality pictures but sadly didn’t get them. You can take pictures in either landscape or portrait mode.

Here’s the interface while taking a picture:


And here’s some sample pictures in both portrait and landscape modes:

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Distance pictures are decent, but close ups and pictures of dark things aren’t. The moment you get within two feet of the subject the pictures get out of focus. The camera is just very poor.

For $40 on contract the price isn’t too bad for this phone, having a full QWERTY keyboard in a fairly basic phone is very nice. You usually only see them on smartphones, so it’s nice to see one here.

impact1 impact2 impact11 impact17


The Pantech Impact is certainly a unique and versatile phone for sure, but I found the battery life quite lacking, I expected a bit more from it. It seems as soon as you start using, even a little bit of data, the battery drains quickly. The battery though is not as bad as you might get with a smartphone, and the Impact does feel like one.

The phone is stylish and I like the form factor, especially the front touch sensitive display with the buttons and how they appear and re-appear with the touch of a button.

The camera is another area where the Impact is lacking, but then again, it’s not an expensive phone so poor picture quality is to be expected. The other problem with the camera is the physical placement, where it is now lends to possibly damage to the lens.


+Very good call quality
+Full keyboard on basic phone
+Much more than just a basic phone
+Interesting and unique design
+Screen is nice and bright

-Battery life not great
-Poor picture quality form camera
-Camera placement is not ideal
-Keyboard seems a bit cramped


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  25 comments for “Review of Pantech Impact

  1. May 29, 2010 at 12:48 am

    i love my phone, i really do. but my back that covers the batter and sim card, it doesnt stay on. i dropped it n it broke, so i am pretty mad.

  2. AJ
    May 31, 2010 at 5:02 pm

    Hi Maria,

    Please call pantech and ask for a new back cover. They will ship it to you for free of charge, as long as phone is under warranty. There number is 1-800-962-8622

  3. Marley
    July 12, 2010 at 5:58 pm

    Hi! Was wondering if you can get flash player on this phone?

  4. cameron
    August 9, 2010 at 1:11 am

    i just got a new phone and my cousin has the impact phone i tried his and it SUCKS. the pursuit is way better

  5. Seth
    August 15, 2010 at 3:43 am

    The front of my impact (the touchscreen’s display) is VERY dark I tried adjusting brightness but that only makes the inside screen brighter.I can’t even see the time and ect… On the display please help

    • Ashley02
      October 30, 2010 at 3:46 am

      Sounds like there is something wrong with your phone and you need to get it looked at by your local store. They’ll probably refer you to Pantech though. The outside display is fairly bright when your phone is functioning properly.

  6. Hannah
    August 20, 2010 at 3:12 am

    I am looking at phones tomorrow. Is this a good phone to get? All i want is facebook, calling, and texting. Please give me other reliable sources. Thanks

  7. noneya
    August 23, 2010 at 9:40 pm

    I REALLY want this phone and it looks like it would last a while. is there anything else I need to know about it? right now I have the samsung propel and I don’t really like it:( it’s a ok phone but I would like a new one. is there any other good phones someone can suggest before I get this one? (: thanksssss

    • Dana
      October 30, 2010 at 7:23 pm

      I had the samsung propel and had a lot of isses with it (I was so disappointed! 🙁 ). I was able to replace it for a Pantech Impact a few days ago and I’m still unsure about it. I had the phone for a little over 24 hours and the keyboard froze up on me. I couldn’t text, or open th menu or anything. I had to turn the phone off then on to get it working again. aso that has me worried. But I feel like the Impact has a lot of cute little features that I love. 🙂

  8. Alexandria
    August 26, 2010 at 11:27 pm

    I a going to get his phone. I text ALOT but dont really do anything else. Wil the battery last long enough for me to text a whole day? I really want to know. Thanksss 🙂

  9. Nicki
    September 15, 2010 at 2:18 am

    Hello (O: For the one who asked if the battery life will last all day for texting the answer is yest!! I usually only charge my phone every other day and even then its not really needed & i text all day!! a lot of people say the key board is cramped but if you are a girl and have small fingers i dont see a problem! My only complaints on the phone is the camera kinda sucks and you can automatically save a number from a text of incoming call..or i cant figure it out anyways. I would recomend the phone tho. i like it (O:

    • Ashley02
      October 30, 2010 at 3:42 am

      Yes you can save the number from an incoming text and calls. It’s easy and SO simple. For texts: Open the text>click on Options>Scroll through the list and it will give you the option to save. For calls: Bring up your call list by clicking on the green send button>Scroll to the number you want to save>Click Options>Click Save. It’s #5 in the list. Seriously, my 5 year old can do this and has. lol

  10. Alisha
    September 29, 2010 at 4:07 pm

    I really want the Pantech Impact. It seems like a good phone. (: I just would like to know, how much is it to upgrade when your contract isnt up? And is it different to upgrade when you have an iPhone? I have the 3G. Or should I just get a new iPhone? I’m kinda stuck here!

  11. Jaynadiperri
    October 19, 2010 at 12:37 am

    to be honest, i have the pantech now, & sometimes it doesn’t work at all. I will try to send a text message, & it doesn’t send, even when i have full signal…i highly don’t recomend it.

  12. Jaynadiperri
    October 19, 2010 at 12:39 am

    the batterey life is alright, but iv’e seen better. & the camrea SUCKS! i was on top of the faris wheel & it wouldn’t get the buliding in front of me. i mean thankkkkkks, pantech. it’s pooop. i also dropped my phone , & it kept saying to insert my sim card, & it was defintly in there, & i couldn’t use it for 3 months.

  13. Aileenawiley
    October 21, 2010 at 11:51 pm

    i just orderd this phone from at&t two days ago and its going to be here tomarrow and eaple say that it is a bad phne bt they have the phne for months and i only keep a phne for lik 2months at the most so i doubt i have a problem with this phne….all my friends love it an so do i!!and i cant wait to get it tomarrow and i will do a video on it and put it on youtube!!bt its kind of a bit late..but who cares!!not i!!bt i wanna no if i shold get this one or just get a new one and sell this on???any suggestions:(??

  14. Lovelyleighann
    October 24, 2010 at 12:58 pm

    I got this phone yesterday…like the look but have to agree with the picture quality….one thing i cant figure out on in or if it even does it (if someone can help me please) i like to set different ringtones for different i will know whos calling ….cant figure out how to do it….my son says it is possible that he has done it on his impact but doesnt remember anyone?

    • Ashley02
      October 30, 2010 at 3:33 am

      Go to your Address Book>Contacts>Choose who you want to set a ringtone for>Click on Edit>Scroll down to ringtone. It’s just above the memo section.

  15. Sistersoul08
    October 28, 2010 at 9:31 pm

    I bought the phone from AT&T. It worked great. I switched to T-Mobile now the internet doesn’t work. Has anyone experienced a similar problem?

    • Ashley02
      October 30, 2010 at 3:36 am

      It’s an AT&T phone. It would have to be “unlocked” to work with T-Mobile. You can either contact T-Mobile’s customer service or take it by one of their stores/kiosks and see if they’ll unlock the phone for you. They may charge you for doing it though. Or you can always purchase an unlock code on eBay really cheap. BUT it’s not guaranteed to work and make your internet start working. Sorry. You can’t take a phone that is “locked” to one specific carrier and expect it to fully function with one of their competitors. :/

  16. Tinkie516
    November 28, 2010 at 8:13 pm

    I want this phone for Christmas soooooooo bad. Everything seems fine to me. My mom has the iPhone and you have to charge it everyday! So 5 days is enough for me :). The camera is cool so it doesn’t matter if it is not THAT good. But it is still good so yeah :). Thanks for the review!

  17. zach
    December 21, 2010 at 1:46 am

    i have a pantech impact and when i talk on the phone the camera part on the outside of the phone gets so hot it hurts to touch!!!!and when im callin someone my phone goes dead fast

  18. Sarah_91
    January 17, 2011 at 8:54 am

    I recently bought a pre-owned pantech impact. I love the phone. I have searched for hours to try to figure out the video share option. I haven’t had any success. I have the unlimited 3G data plan with AT&T. When I go to my contacts or camera options it shows video share, but it’s gray. It won’t let me click on it. I’ve tried everything, and I looked almost everywhere. Can anyone help me please?!

  19. Rhoades
    January 17, 2011 at 7:17 pm

    Alright so i really need your help with this. I’m considering buying this phone because my other phone is acting up. I see the reviews are alright, so i want to know what is your main concern or problem with this phone? I’m a girl, and I’m usually texting quite alot, so is it very easy to text on? please help . thank you.

    • Sarah_91
      January 17, 2011 at 7:58 pm

      The phone is very easy to text on. My husband who is always complaining of keys being too small didnt have any problems. lol. The only downside to the phone is that if you use it quite a bit it has to be charged every other day or every two days. Other than the phone is great i think. It does get scratched easily. I have a screen protectors on mine and a case. You can get cases off of ebay or amazon for pretty cheap. Hope this helped.

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