When you’re an entrepreneur, there is a lot on your plate. From managing customer interactions to collaborating with your teams and keeping clients up to date, there are many things that need to be done, and as efficiently as possible. Luckily, there are many new and emerging tech tools on the market that can help you run your company and make life as an entrepreneur that much easier.
Move Important Documents Online
Most likely, you’re already using email and text to stay in touch with your coworkers or clients, but there are still times when you might have to deal with paper documents. You can easily upgrade your business to move those into the digital realm as well. Sending secure contracts, documents or records can be done with email fax, even without a dedicated fax line. Simply use the program to convert your files into faxes, and send and receive from your inbox. You can even link the fax number with up to five different email addresses so everyone receives the information. Make sure to have extra security features in place, such as password-protected drives, so that you don’t have to worry about sensitive information getting on the web.
Use AI To Handle Customers
Artificial intelligence (AI) is here, and it can actually help revolutionize your business. Many companies have started using AI chat bots to handle customer interactions on their websites, or even through Facebook messenger. These AI systems can answer customer queries in real time and help you improve your customer satisfaction levels. You can also use the learnings from your AI chatbot to understand your customers better and make adjustments to your business, as needed. For example, if there is one question about your business that comes up repeatedly, you might need to make the answer more obvious on your website or social media.
Create a Digital Workspace
If you’re working remotely or have colleagues in other cities or countries, you still need to stay connected. There are many collaboration tools that can help you stay in touch, from conversational tools like Slack and Teams to project management software like Asana. These platforms can help you connect with your coworkers, chat about different projects and topics, or allow you to work on different tasks together. If you want something more robust for your business, you can opt for an all-in-one digital workspace such as Notion that lets you keep to-do lists, notes, documents and real-time comments all together in one place, accessible to everyone on your team.
Keep A Better Handle On Your Inventory
Product-based businesses have a constant, serious challenge: managing inventory. You need to easily be able to see what you have in stock, how quickly you can ship it out, when you need to reorder from your manufacturer, and more. You can use software like LOCATE to help you tackle this challenge. Inventory management software can help streamline your order management system, manage fulfillment and sales tasks, and save you and your company time.
Never Stop Learning
One of the most important things entrepreneurs can do is stay on top of the latest in business and technology. New software or platforms are emerging constantly that could be beneficial to your business. Sites like Google Digital Garage or BrainStation are great ways to keep up with your knowledge of all things digital. You can learn from industry experts about the latest tools to help you grow your business.
No matter what your business needs are, you can use technology to bridge the gap between where you are and where you want to be. From customer service to daily operations, streamlining your business with new tech tools can help you scale up and grow your business faster.