OK, so you’ve attracted a shopper, converted them into a buyer and their purchase is on its way. What you do next could determine whether this is a one-shot deal or you’re on your way to an ongoing relationship with…
It seems like every other day there’s a new startup on the block that’s going to change the world, isn’t there? And then the news cycle moves on to the next one. Rinse and repeat.
First of all, you need to understand the users’ psychology and take into account some rules of communication. All users can be divided into two categories – willing to give their feedback at any time and those who prefer using…
