Tag Archive for Voice

How to Succeed with Proactive IVR Campaigns

While Interactive Voice Response (IVR) systems have been in use for decades and are still a key part of customer service, new technologies including mobility, and a coinciding evolution in customer lifestyles, including an increased demand for self-service, are changing…

FREETALK Everyman (USB)

For today’s review we will be looking at the FREETALK Everyman from Skype. Designed to be light and portable, the FREETALK Everyman comes with fold up headphones. It is a super wideband audio headset meaning it can tag advantage of…